Order Management

AUTOMATED ORDER MANAGEMENT. HUMAN-VERIFIED PRECISION.

AffinityX transforms purchase order with Automated Order Processing, a Generative AI-powered workflow that handles over 750,000+ annual order entry transactions with 99.82% return accuracy.
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Intelligence Built Into Every Order.

Our AI-powered Automated Order Processing platform combines context-aware OCR, LLM validation, and human expertise to automate complex order workflows with exceptional accuracy. The result is faster processing, fewer exceptions, and a smoother path from customer request to manufacturing.

>99%

On-Time-To-Manufacturing

>99.82%

Accuracy (Returns/Claims)

24hrs

Standard Order Turnaround

End-to-End Automated Order Handling.

Our end-to-end automated order management process leverages context-aware OCR and LLMs to eliminate manual friction.

01

Retrieval

The Automated Order Processing extracts POs directly from client email services via secure API integration.

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02

GenAI OCR

Context-aware vision models extract complex data points from unstructured customer documents.

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03

PPC Validation

Extracted data is validated against your PPC (Product Pricing & Configuration) system using LLMs.

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04

System Entry

Validated data is pushed to your internal ERP/CRM, ready for immediate production triggering.

01

Retrieval

The Automated Order Processing extracts POs directly from client email services via secure API integration.

02

GenAI OCR

Context-aware vision models extract complex data points from unstructured customer documents.

03

PPC Validation

Extracted data is validated against your PPC (Product Pricing & Configuration) system using LLMs.

04

System Entry

Validated data is pushed to your internal ERP/CRM, ready for immediate production triggering.

Technical Highlight: Similarity matching and translation table lookups act as fallbacks for any gaps in API data, ensuring 100% data coverage.

Benchmarks from a 20-Year Partnership.

High-Volume Scaling

Capable of processing 2,500+ orders per day. In the last year, we managed 740,000+ order entry transactions and 666,738 art transactions with seamless coordination.

Error Mitigation

Our proactive governance around Bottom Quartile performance and frequent T&M studies has reduced return/claim percentages by 8%, significantly lowering the Cost per Order.

Rapid Resolution

Clarification handling is centralized, with >99% of cases resolved in less than 2 hours, preventing production delays and keeping manufacturers on schedule.

AUTOPATH

Streamlines order ingestion, data extraction, validation, and real-time system integration to reduce manual effort and accelerate operational workflows. What once took 4 hours takes under 15 minutes. Order-to-delivery time reduced by 90%.

  • Order Ingestion
  • Data Extraction
  • Data Validation
  • Real-Time Reporting
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4x Faster than manual processing
40% Cost reduction in order entry
99.82% Accuracy, returns & claims

Success Story

Enterprise Order Management & Fulfillment Partner, USA

100% Paperless, End-to-End Order-to-Invoice Workflow

Real-Time Order Tracking & File Delivery via Unique Transaction Number

Automated Weekly Invoicing Tied Directly to Completed Work

Transform Your Order Management Operations.

Get a workflow audit to see how our Automated Order Processing platform can reduce your processing costs and eliminate backlogs.

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30 minutes. Focused. Built around your goals.

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